Challenge
Waybills and cargo handover forms were filled in on paper and reached accounting 2-3 days late, and dispatchers had no photos or timestamps when cargo damage was disputed.
What we did
- Designed the workflows with dispatchers and drivers and piloted on 20 vehicles
- Built a Flutter app for Android and iOS that works offline and syncs when the network returns
- Built a .NET 8 backend and the exchange with 1C: Fleet Management
- Added photo evidence with geotag and timestamp and on-screen delivery confirmation
Outcome
With a connection, trip data reaches 1C the same day; without one, it uploads as soon as the connection returns. For claims, dispatchers check photos, timestamps and delivery confirmations. After a pilot on 20 vehicles the whole fleet got the app.